We’re here to help you

Everything we do is to ensure your success - from the moment you start your free 30-day trial, you’ll be assigned your own Account Manager who will be with you every step of the way.

Customer Account Managers

Meet The Team

We understand building a website can sometimes feel daunting, especially if it’s your first time. That’s why our Account Managers are fully trained in every aspect of making a website on Create’s website builder. The Create team has a wealth of experience, and we’re all here to help: from making your first pages, to designing the look and feel, to adding products and to getting your first sale. And if you’re more experienced, we’ll help you make the most of your existing knowledge to ensure your site is a success.

We’re an independent company and we work hard for you. You’re more than just a number to us; we take the time to get to know you, understand what you want to achieve, and help you get there.

Steve Hanmer, Customer Team Leader at Create

Steve Hanmer

Customer Team Leader

Ian Magill, Customer Account Manager at Create

Ian Magill

Customer Account Manager

Adam Harris, Customer Account Manager at Create

Adam Harris

Customer Account Manager

The Rest Of The Team

Simon CTO at Create

Simon Kimber

Founder & CTO

Rebecca Kimber, CEO at Create

Rebecca Kimber

CEO

Ed Bailey, Developer at Create

Ed Bailey

Developer

Jack Corpe, Developer at Create

Jack Corpe

Developer

Sam Butler, Operations Manager at Create

Sam Butler

Operations Manager

Gauthier Blanpain Front End Developer at Create

Gauthier Blanpain

Front End Developer

Nick Grimshaw, Onboarding Specialist at Create

Nick Grimshaw

Onboarding Specialist

Eyvi Barðason, Technical Support Engineer at Create

Eyvi Barðason

Technical Support Engineer

Paper Joy

What Our Customers Say

Success Stories

" Create has been my 'go to' web host for many years. Their customer service is outstanding. As well as my own, I've created many websites for my design clients over the years and I’ve been able to create engaging, responsive websites that look incredible and function fantastically. "

Kerry Joy Allwood

Kerry Joy Allwood, Creator
Paper Joy

Penny Rose Home & Gifts

What Our Customers Say

Success Stories

" We’re so pleased we chose Create! Using Create’s tools have enabled us to be really creative with our design and achieve the vision we had for the site. Now our mobile friendly website caters to customers all over the country, not just those in our local area. "

Rose Scruton

Rose Scruton, Shop Owner
Penny Rose Home & Gifts

Simply Masquerade

What Our Customers Say

Success Stories

" I’ve been with Create for over 10 years. Everything is so intuitive and easy to use, the package prices are fantastic and all come with SSL which is a must with search engines nowadays. My dedicated customer account manager goes out of his way to help and nothing is too much trouble. "

Carl Harvey

Carl Harvey, Founder
Simply Masquerade

Fitness with Cara

What Our Customers Say

Success Stories

" I need to regularly update my website with class changes and before using Create, I was paying a designer to do this all the time. Now I can change it myself wherever and whenever I want! It’s the perfect solution for me. "

Cara Maker

Cara Maker, Health & Fitness Expert
Fitness with Cara

RJ Barker

What Our Customers Say

Success Stories

" I moved from Wordpress as I wanted something unique and individual but also something I could easily control and change with a minimum of knowhow. Create have done that for me and more. "

RJ Barker

RJ Barker, Author
RJ Barker

Fay’s Cakes

What Our Customers Say

Success Stories

" I began using Create 7 years ago, I had very little experience with computers and the thought of creating a site was daunting. Thanks to intuitive templates and tools, comprehensive tutorials and my Account Manager, it’s now easy for me to have the website I want. "

Fay Stevens

Fay Stevens, Cake Designer
Fay’s Cakes

Gilbert Lodge

What Our Customers Say

Success Stories

" The team at Create listen to what their customers want and constantly improve the features on offer. Their customer service is excellent, your Account Manager is always on hand to offer friendly advice and assistance whenever you need help. "

Tara Melton

Tara Melton, Owner
Gilbert Lodge

Vgone

What Our Customers Say

Success Stories

" Thumbs up to Create! It’s a breeze to use, and has many stunning templates which are easy to customise. It’s given us the ability to make a unique website and the customer service is excellent too - which in this day and age is hard to find as a consumer. "

Luke Simpson

Luke Simpson, Founder
Vgone

Susannah Cotton

What Our Customers Say

Success Stories

" We run two websites with Create and have been with them for over five years now. Their website templates are fantastic and very user friendly. The support team at Create are excellent, always responding rapidly and efficiently to help me with any questions I might have. I cannot recommend Create highly enough! "

Jim Hartridge

Jim Hartridge, Manager
Susannah Cotton

The Paper Bird Company

What Our Customers Say

Success Stories

" Building a website couldn’t be easier with fantastic selection of templates and a very easy to navigate web editor. The customer service is always exceptional with quick response to queries and a keen willingness to help and listen to customer’s needs. "

Kate Feehan

Kate Feehan, Creative Director
The Paper Bird Company

Kirsty Kirby

What Our Customers Say

Success Stories

" The new templates have made it very easy to create something that looks the way brands expect when working with a blogger, new to blogging or not the expectation is high. In a saturated industry its vital to have a professional looking site and Create provides this. "

Kirsty Kirby

Kirsty Kirby, Blogger
Kirsty Kirby

Love Lily Rose

What Our Customers Say

Success Stories

" The Order Management system allows me to easily oversee all my orders from start to finish and as it’s fully customisable I can create a smooth and personal shopping experience for my customers. It’s a very important aspect for me and my business. "

Lorna Gilbey

Lorna Gilbey, Creative Director
Love Lily Rose

The Wise House

What Our Customers Say

Success Stories

" I’ve been a customer for five years. Create is easy to use and has allowed me to build a site that reflects the personality of my business, whilst providing a stable platform. Create has a fantastic support team; my account manager, Ian, is incredibly helpful and always quick to respond. "

Lucy Taylor

Lucy Taylor, Business Owner
The Wise House