Blog > New Tools To Help Your Business Comply With The GDPR
Posted By Create
By now, I’m sure that you’ve heard all about the GDPR, especially with the legislation coming into effect this Friday, 25th May 2018, as well as the hundreds of emails you’ve probably received about updated Privacy Policies.
In this blog we’re going to briefly cover our compliance with the law and the features we’ve introduced to help you, our users, achieve GDPR compliance.
Is Create GDPR Compliant?
In February, we touched upon the actions we had already taken in preparation for the GDPR and we can now say that Create is completely compliant with the EU legislation.
We’ve taken great care over our preparation, ensuring that all the personal data we handle, as a data controller and processor, is collected, stored and processed under the lawful basis set out within the GDPR, and is stored in the safest and most secure way. Our team have been briefed and trained to ensure that they understand the importance of the GDPR, and what it means for them when handling personal data.
What features have been introduced to help you comply?
You can now add an optional tickbox to your checkout asking your customers if they would like to sign up for a service you offer, subscribe to your mailing list and many other things. The tickbox can have a personalised message depending on what you would like to ask and this gives you the opportunity to gain explicit consent from your customers, all of which is recorded within Order Management.
Deletion of Your Enquiries and Abandoned Basket Records
We recently communicated some changes we made to the ‘Your Enquiries’ section of your account in regards to what information is stored and how long for. If you missed the update, you can read about what has changed here. We have also introduced the functionality to delete the enquiries yourself giving you the flexibility to remove any information that you do not need or want to store.
As your Abandoned Basket records may also contain personal data, we’ve also introduced the ability to do delete the records within your account.
Remove Personal Data within Orders
As orders contain personal data of your customers, we’ve added the ability to delete the information contained within them. This makes it extremely easy if you want to remove any personal data you do not have a use for anymore or if you receive a specific request from one of your customers or users.
We’ll also be introducing the ability to delete orders in their entirety soon, so be sure to look out for further updates from us.
What happens after the enforcement date?
Even after 25th May 2018, there will continue to be updates relating to the GDPR. We will monitor these very closely in order for us to continue to achieve compliance, communicating any changes we make as a result.
We will also continue to look at ways to improve the functionality of our platform based on your feedback, making it even easier for you to control the personal data you store in our platform.
As always, if you have any questions about these new features or about the GDPR in general, please get in touch with your Account Manager who will be happy to assist where they can.