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Support > Ecommerce > Postage Setup

Why is PayPal adding an amount to my order at the checkout

If PayPal is adding an extra amount to your orders at the checkout then it is most likely because you have postage settings set up in your PayPal account in addition to the postage charges set up in the "Postage & Tax Configuration" area of your Create account.

To check the settings in your PayPal account please follow the instructions below:

  1. Login to you Paypal account
  2. Click on "Profile" from the top menu
  3. Under the heading "Selling Preferences" click on the option for "Postage Calculations" and check that you do not have any postage charges set up.