Help Centre

Join over 20 million UK users to create a seamless buying experience for your customers.

PayPal is one of the most popular payment gateway options for online shoppers and has benefits for you as the business owner too. As one of the leading online payment providers, it facilitates millions of transactions a day through a secure and speedy platform.

Why choose PayPal as your Payment Service Provider

• Secure and easy to use - allows safe and quick payment for your customer, whether they have a PayPal account or not

• Accepts payments from all major credit and debit cards, as well as bank transfers

• Has low transaction fees for all sizes of business - as a seller you pay between 1.9% and  3.4% + 20p per transaction

• Offers protection for both sellers and buyers

Click here for a more detailed breakdown of the standard payment process package from PayPal.

How to set up PayPal in your Create Account

To use PayPal as the payment gateway provider for your online shop you will need to apply for an account with them. You can do so by clicking here.

When this is done you will need to follow the steps below:

1. Log in to your Create account.

2. Click "Shop" from the Top Menu.

3. Click "Shop Settings" on the left-hand menu.

4. Click on "Payment Gateways".

5. Select the "Add New Gateway" button.

6. Click on the "PayPal" logo.

7. Select the type of PayPal integration you would like to use by clicking on the logo.

8. Fill in the required information that appears on the screen.

9. Click the "Add Gateway" button.

10. Your PayPal integration will now appear in your Payment Gateways area!

 
PayPal added to your Payment Gateways screen.

How to set up PayPal Express in your PayPal Account

Next, you will need to setup API Permissions in your PayPal account. To do this follow the steps below:

1. Log in to your PayPal account.

2. Click on "More" on the Top Menu.

3. Select "Settings" from the drop-down list.

4. Click on "My Selling Preferences" on the left-hand side menu.

5. Click "Update" on the line which is titled "API Access".

6. Click "Request API credentials" on Option 2.

7. Ensure "Request API signature" is checked and click "Agree and Submit".

8. Copy and paste the API Username, API Password, Signature that PayPal gives you into the boxes below.

9. Click "Done" in PayPal.

10. Click "Save Changes" at the bottom of this screen.

How to set up PayPal Pro in your PayPal account

Please note, PayPal Pro requires a package which supports SSL website encryption. The cost for PayPal Website Payments Pro is £20 per month as well as a small transaction fee. The fee depends on the amount of money you are taking through the gateway, below is a table outlining the fee for receiving payments.

To sign up for an account with PayPal Website Payments Pro please take a look at the following link and select “Sign up now” - https://www.paypal-business.co.uk/process-online-payments-with-paypal/index.htm

Once you have done the above and your PayPal Website Payments Pro account has been approved you will need to contact your Account Manager. They will then place this feature into your account and, following this, you will need to add this to your Create Shop using the steps below:

1. Log in to your Create account

2. Go to your "Shop" area

3. Click "Shop Settings" on the left-hand menu and then click on "Payment Gateways"

4. Click "Add New Gateway" then click the "PayPal Logo.

5. Then make sure you check "PayPal Pro” from the "Type of PayPal integration:" setting. Then you will be able to add your PayPal Primary Email address and PayPal Secure Merchant ID.

6. Click "Add Gateway" to confirm.

The payment gateway will now be added to your account.

Monthly Fee for PayPal Business Accounts

• Small or New Business  - FREE
• Medium or Established Business (Over 50k) - £20 a Month
• Large Business (Over 1m) - £20 a Month

Monthly Transaction Fees

For more information please click here.

Accepted Card Payments

• Visa
• Visa Electron
• Delta
• Maestro
• Mastercard

If you need any further help setting up PayPal with your Create account, don’t hesitate to contact your Account Manager.