Help Centre

Create now supports PayPal’s Expanded Checkout. This allows your checkout to accept debit and credit card payments directly on your website, PayPal payment options (Pay Later) and both Apple Pay and Google Pay all through PayPal.

To gain access to all of the above features, you must be using a PayPal Business account. As long as your account meets PayPal’s criteria, you will be able to offer the above payment methods through PayPal on your Create website.

For this status, you need to disconnect and reconnect your PayPal account using the red Disconnect your PayPal Account button, and you should then gain access to the latest integration options, including Apple Pay and Google Pay.

After reconnecting, your PayPal Account Connection area should display a green success image, as per the example image below. Your PayPal connection is now updated and ready to support the additional features including Apple Pay and Google Pay.

For this status, you will need to update your PayPal account status directly from your PayPal account. As previously stated, you do require a PayPal Business account for these features.

Essentially, PayPal just need a few more details to verify your account to support the additional benefits offered with the Advanced Checkout. If you click on the set up notice, as shown above, PayPal will ask for some further personal details.

After providing these, you should then see a notice similar to the one below:

After completing the above, your PayPal account should now be ready to start accepting additional payment methods through PayPal. The final step you need to take in Create is to disconnect and reconnect your PayPal account.

1. Click Shop > Payment Gateways
   

2. Next to PayPal, click Edit This Gateway
   

3. Click the red Disconnect your PayPal Account button and then use the Connect button to reconnect PayPal.
   
   

After doing this, you should see a green successful message as per the example below:

If you are unclear on the status of your PayPal account or have any questions about the above, please contact your Account Manager, who will be able to advise further.