Discount codes are a great way to encourage shoppers to purchase with a money-off incentive. This can be either a fixed amount or a percentage.
To set up discount codes to be used with your Create shop please follow the instructions below:
Please Note: You cannot use the “Discount Code” feature to give your products away for free. Due to the way in which the payment gateway providers work, customers will not be able to go through the payment stage with an order total of £0. Also, note that the expiry date of discounts are based on GMT time - see our guide for more information relating to this.
Discount codes are a feature of the Shop Builder, Shop Builder Pro and Shop Builder Advanced packages - see our comparison page for details of all features available.
For many businesses, one of the best ways to retain customers and ensure they feel valued is to use discount codes. With Create's discount codes you can offer either a fixed price or percentage off from the customer's purchase, however with the following options, you can now choose more detailed specifications for their use. For example, you can specify that it can only be used once or used only for customers spending over £20.
In this guide we will be looking at the following:
Please note this feature is available for members on Shop Builder Pro and Shop Builder Advanced.
If you would only like customers who spend over a certain amount to be able to use your discount code you can set this up by following these steps:
An example of the “Minimum order amount” field.
For discount codes that you may already have set up, you can also add this information by selecting the “Edit” pencil icon next to your discount code in the “Customer Discount Codes” area.
Alternatively, if you would only like customers who spend under a certain amount to be able to use your discount code please follow these instructions:
An example of the “Maximum order amount” field.
Again, you can change this information for existing discount codes by selecting the “Edit” pencil icon next to your discount code in the “Customer Discount Codes” area.
In certain scenarios, you may want to offer a percentage discount but only up to a total discount amount. For example, 50% up to a total discount of £5.00 off. This is sometimes also known as a Maximum Redemption Value. To set this up please follow these instructions:
Example of the "Maximum discount amount" field.
If you are running a special promotion or are offering your discount code as a prize you may want to limit the number of times this code can be used. To do this please follow these steps:
An example of limiting usage, and the number of times.
With this option, you can attach a discount code to an individual product or to multiple products in your shop. To set this up please follow these steps:
An example of adding discount codes to specific products.
Please note: the discount will only apply to these individual products when in the basket, not the total of the basket.
As with all of the discount code options, these can be used in conjunction with every other option, which means you can provide very specific discounts.
For example, you could set up "buy 3 products from a group and as long as it is over £50 for a 25% discount!". This is perfect for any special promotions or offers you want to run for your customers.
This feature is available for members on Shop Builder Pro and Shop Builder Advanced, so if you do have any questions about upgrading, or would like any help using the feature please do get in touch with your Account Manager. We are always happy to help!