Import/Export is a fantastic way to update your whole Create Shop at one time, using a .txt file. It's perfect if you would like to edit any existing options, such as the price of many products, as well as adding products in bulk.
In this guide we will be looking at the following:
Before you can start editing your file and uploading new products the first thing you will need to do is export a file of your existing Shop. This gives you the basis to then make your changes, ensuring you keep the same format.
To export your file please follow these instructions:
Once you have saved this file you will then need to open this to start editing your Shop. For more information on how to open your exported file please see our guide here.
When you have opened your file into a spreadsheet format you can now start to edit this and make changes to your Shop. You can make these changes simply by adding or editing existing content in the fields of this spreadsheet.
Firstly, it is extremely important that the format of the spreadsheet does not change while you are editing this as this will have a negative effect on your import. Therefore we would strongly recommend reading our guide here for an overview of the format of your file.
Secondly, it is imperative that an unedited version of your file is saved separately before you start to make any changes. This will help your Account Manager, should they need to see these changes you have made.
Lastly there are certain aspects of your products that could have a negative effect on your import, should they be changed or added. These are as follows:
Once you have made these changes to your file you are now ready to import this into your Create account!
Before you import your edited file into your Create Shop there are a few things we would advise double checking!
If you have ticked off the list above then you can import your file into your Shop!
To import your file into your Shop please follow these instructions:
Update Images - By choosing this option, when you upload your file it will retrieve any images that are hosted externally and upload them into your Create account. This means that they will now be hosted with Create and not on your external host. You will be able to use the optimise features with these images, and they will count towards your account storage space usage. This is useful if you are transferring a Shop you are about to close to our service as you can move all of the images in one go, without manually uploading them individually. The images will be automatically reduced if they are larger than the allowed image/file size.?
This feature is on request with the Shop Builder Advanced package. If you are interested in having this feature added to your account please contact your Account Manager who would be happy to add this for you.
Please note: We cannot offer support should you experience any malfunction caused by incorrect use of this feature. In addition we may not be able to retrieve any information lost and revert any changes made. Because of this we strongly recommend an unedited version of your file is saved each time to help should any mishap occur.