If you wish to remove an entire order from the ‘Order Management’’ area of your Create account, you can follow the steps below:
2. Click on ‘Shop’ in the Top Menu
3. Click on ‘Order Management’ in the left-hand menu’.
4. Open the order you wish to remove the customer’s details from.
5. Click the ‘Delete Order’ button next to the Order ID:
6. Confirm in the pop-up that you do wish to remove the order. Please note, the order will not be retrievable once you have chosen to delete it.
Once you have agreed, you will see a pop-up message confirming that the order has been deleted.
If you have any questions about how to remove an order from ‘Order Management’, please contact your Account Manager.