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How to set up Auto VAT

The Auto VAT feature allows you to assign VAT categories to each of your products, meaning the correct VAT will then be automatically calculated at checkout. This feature is exclusive to our Shop Builder Advanced package.

Auto VAT give you the option to display prices in your shop including VAT or excluding VAT, this is a great way to let your customers know clearly and visually how the Tax will be added to their order.

As the Auto VAT feature currently only takes into consideration UK VAT categories, this will only work for customers who have their Home Postage Zone set to the UK - though you don’t need to be residing in the UK to be eligible.

If you have the Auto VAT feature added to your Create account, you can follow the below steps to access the settings:

  1. Log in to your Create account
  2. Click 'Shop' on the top menu
  3. Click 'Settings' in the left-hand menu
  4. Choose 'Postage & Tax'
  5. Click 'Edit Zone' next to your home country's postage settings.

You should see the 'Tax System' option allowing you to select between 'OFF', 'CUSTOM' and 'AUTO'. Below is how each of these options work. 


Simply put, OFF means off and will disable the Auto VAT feature.


This is currently how your Tax is set up prior to adding the Auto VAT feature. 

You can choose the amount of tax added at checkout in the 'Tax Rate' box.



AUTO will allow you to assign VAT categories against your products which is then automatically calculated at the checkout. You will need to set the VAT category to each individual product. This can be done using the below steps: 

  1. Click 'Shop' on the top menu
  2. Click to 'Edit Product' on the product you would like to edit
  3. Select the 'Product Identifiers' tab
  4. You should now see the 'VAT Category' option.

Once you've assigned a VAT category to each of your products, at checkout you should see a nice breakdown of how much tax has been added to each product in the basket, as seen below:


This feature is available on the Shop Builder Advanced package and is available on request.

More Questions?

If you have any further questions, please get in touch and we will be happy to help.

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