Help Centre

Add Your Domain To Your Create Account

First you'll need to add the domain name to your Create account. To do this please follow the instructions below:

1. Log in to your Create account
2. Click on "Account" on the top menu
3. Click on "Manage Domain Names & Email"
4. Click on the button "Add Existing Domain"
5. In the box type the domain name you want to add to your account, for example: your-domain.com, and click the "Add" button
6. Verify that you already own this domain by clicking "Yes, I own this domain"
7. The domain name will then be linked to your Create account

Configure Your Domain Settings

Next you will need to log in to your 1&1 account and configure some settings to point it to your Create website.

The specific settings you need will be displayed in your Create account in the "Manage Domain Names & Email" area where you added the domain name. You will see the CNAME and A records you need to update to beneath your added domain name. 

To point your domain name to your Create website using 1&1 follow these steps: 

1. Login to your 1&1 account
2. Click on "Manage Domains"
3. Click on the domain name you need to update
4. Scroll down to "A/AAAA and CNAME records" and enter the IP address shown for your record type "A". This will update your @ record. Click "Save" at the bottom of the screen
5. Next you'll need to update your CNAME so click on "Modify DNS Settings" again and scroll back down to the "A/AAAA and CNAME records". Click on the link in the text relating to CNAME's and setting a CNAME record for a "subdomain"
6. Enter "www" in the box to create a subdomain and click the "Create Subdomain" button
7. On the next screen scroll down to "DNS settings" and click the "Edit" link to the right.
8. Scroll down to "A/AAAA and CNAME records", select the CNAME radio button and enter the CNAME into the alias field. This the acceptance box and click "Save".

Allow around 30 minutes for the settings to be updated (this might take longer depending on how quickly your provider makes the changes). Then click the button "Check Domain Settings" and our system will check the settings you have created. If correct the setup settings for the domain name will disappear.

NOTE: These steps are a guideline and may not remain accurate as outside registrars updates sites regularly. It's worth finding your registrar's guide on updating a domain's DNS settings or speaking with their support team if you're not sure how to make these changes.