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Support > Website Security > SSL Certificates

How To Include SSL Checkout Security On Your Checkout Pages

A SSL Checkout certificate is a validation of a web page's security, most commonly used on pages in which the visitor is expected to provide private or financial information.

SSL Checkout adds an official, green, 'safe' padlock to the address bar on your visitor's web browser when proceeding through your shop checkout to make a purchase.

Shared SSL Screenshot

This tiny touch might not look like much, but it's a big deal for online shoppers who view it as a sign of security and safety - as you'll no doubt have expirencied in your own online shopping. This improved trust in your business and ordering process can lead to increased sales, fewer abandoned shopping carts and help encourage repeat custom.


How to use shared SSL

Using your SSL Checkout couldn't be easier. It will be switched off in your shop by default, so to switch it on please follow the steps below:

  1. Log in to your Create account
  2. Click "Shop" from the Top Menu
  3. Click "Shop Settings" from the left-hand menu
  4. Click "General Configuration"
  5. Click "Checkout from the top tabs
  6. Here you can switch "On" your SSL at the checkout and also set a hostname you would to appear in the address bar while your customers check out. (Note that the hostname defaults to the 'Company Name' in your Create account so you may change the hostname here to match your domain name, without the '' suffix'.)
  7. Click "Save Changes" to confirm your changes

Your shared SSL settings in your Create account.


Realex Users

Please note that if you take payments via Realex, then you will need to update the Return URL within your Realex account. Your current return URL will be, for example "". You will need to update the return URL to reflect the SSL checkout, as follows:

If you require further assistance with editing the return URL in your Realex account, you can contact the Realex support team via


This feature is included in our Shop Builder, Shop Builder Pro and Shop Builder Advanced packages and allows you to simply turn the shared Secure Sockets Layer (SSL) encryption on Create checkout payment pages. 

If you would like to find out more about Full SSL, take a look at our guide. If you want to know more about SSL simply get in touch with your Account Manager with any questions you may have on SSL Checkout or on upgrading your account to Website Builder, Shop Builder, Shop Builder Pro or Shop Builder Advanced today and we will be happy to help.