- Log in to your Create account.
- Click on the Account Icon on the top menu.
- Click "Account" in the Account Drop Down
- Click on "Update Your Card Details".
- Select the card type you have by clicking the logo.
- Enter your new card information and billing address.
- Click "Pay Now" to update the card details.
- You will receive email confirmation that we have cancelled the use of your old card details and set up a new payment agreement.
Help Centre
Support > Your Account > Payments
My card has expired and my subscription is due soon, what can I do?
On your payment date, our system will try to take your subscription payment. If your card has expired, this payment will not be taken and your account will be "Awaiting Payment", you will then be able to log in to your Create account and enter your new details to make this payment.
If you need to change the card you are using to make payment for your subscription please follow the steps below:
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More Questions?
If you have any further questions, please get in touch and we will be happy to help.
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