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Posted by Candi on Friday May 3 15:30 2013
It's been a great couple of months in the Create Customer Services team, especially with the sun coming out to play! From new members joining to old members coming back, it's certainly been busy on our desk!
First of all we have two new Customer Support team members joining, so you'll notice some new faces on Create's 'Who We Are' page. Bukky and Chris both joined as new Account Managers in April and have settled in straight away, bringing new life and laughter to the team.
Posted by Candi on Wednesday May 1 14:00 2013
Put yourself in your customers' shoes: it's the start of the month and you've decided to scout the internet for bargains - after all, everyone deserves a treat! You stumble across the perfect watch, made just for you, and you immediately click “Add to Basket”.
You then pop straight through to the checkout, only to find the postage cost takes your order to more than you would like.
With a sigh of disappointment you abandon your purchase, hopeful that another website will offer a better postage option.
Posted by Candi on Friday Mar 1 09:00 2013
Although the New Year brought some snowy surprises, January and February have been productive months for the Customer Services Team. A little bit of snow couldn’t stop us testing a few new features and getting involved with some promotional ideas for helping others reach their New Year resolutions, even if we did find time to throw a few snowballs!
New Year's resolutions were on everyone’s minds in January and we were really excited to introduce Create Action: our campaign to get people to take positive action in the New Year, be that starting your own business or eating more healthily.
Posted by Candi on Tuesday Feb 5 09:30 2013
It's been a great year for community contributions too. Your stories grace the pages of our new promotional leaflet and our favourite Create websites are being showcased in 'Site of the Month'. Let's take a quick look at a few new things Create brought you in 2012!