22
Jul

Adding the personal touch to your orders

Posted by Create on Tuesday Jul 22 11:11 2014

Tags: personal, customer service, business advice, ecommerce

Small personal touches can make all the difference to your customers and to the relationship they build with your business. Whether it is a note, a free gift or a great wrapping, these are opportunities to convey your brand personality to your customer and make them feel appreciated, thereby encouraging them to come back and buy again.

We spoke to Lucy from The Wise House and Veronica from Royston and Hayes about how they improve their customer experience by adding the personal touch, so let’s hear what they had to say!


Lucy from The Wise House

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15
Jul

New HelpCentre Videos!

Posted by Create on Tuesday Jul 15 16:00 2014

Tags: Customer Services, Website Design, Website Images, Facebook Shop

help videos

We are excited to announce new additions in a series of videos to our HelpCentre. These videos will provide a visual guide on how to carry out some of the most important steps to building and maintaing your website using the Create system!

Use the links below or head on over to our Youtube page.

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10
Jul

Promoting your Products with Pinterest

Posted by Lindsay on Thursday Jul 10 12:15 2014

Tags: Pinterest, social media, business advice, marketing,

pinterest for business

Pinterest has now been established in the social media world for a solid four years now, and is growing inevitably amongst business and personal users.

We’ve blogged before with great little tips on promoting your website using Pinterest, but today I am going to be going more in-depth about promoting your products or services and tapping into this marketing pot of gold, rich with of over 70 million users.*

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3
Jul

Site of the Month: Cocoa & Heart

Posted by Create on Thursday Jul 3 11:00 2014

Tags: site of the month, showcase, customer profile

Cocoa and Heart logo

In July's site of the month we have been speaking with 'Cocoa & Heart', a business that focuses on providing baking courses for a beautiful array of different delicacies, such as home-baked bread, chocolate truffles and lots more.

Eloquently quoted on their website 'Cocoa & Heart was born out of a real passion for all things handmade and it is the sole work of Magdalena Marsden' (pictured right).

We’ve caught up with Magdalena to talk about all things baking! We also learn about how she put the business together and some of the pleasant surprises she gathered along the way. 

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